In order to provide quality customer service and meet the needs of customers, we want to learn skills of how to treat them with dignity and respect, even when a situation is tense. In this training, you will learn practical tools to monitor your own reactions when situations intensify. You will learn both verbal and non-verbal techniques to ease volatile encounters and practice these in the training. The training introduces ways to establish boundaries and awareness of the environment, while...

NAMI IOOV is a presentation where trained speakers share their personal stories of living with mental illness(es). For more information or to register, please click here.

This is a 3-hour training. In order to provide quality customer service and meet the needs of customers, we want to learn skills of how to treat them with dignity and respect, even when a situation is tense. In this training, you will learn practical tools to monitor your own reactions when situations intensify. You will learn both verbal and non-verbal techniques to ease volatile encounters and practice these in the training. The training introduces ways to establish boundaries and...

This is a 6-hour training. Suicide Assessment, Intervention & Treatment (6 CEs)In this training, you’ll learn how to recognize the warning signs of suicide and assess the safety challenges of suicide and suicidal behavior. We’ll explore approaches to suicide management that anyone can use to more effectively communicate with individuals in crisis. Meets state requirements for social workers, mental health professionals, nurses, marriage and family therapists, naturopaths, osteopathic health professionals, physicians, assistants, and psychologists. Because this class awards CEs, trainees...

This training is made possible by support from the Cambia Health Foundation Suicide is the second leading cause of death for Washington youth between 10 and 24 years old. In Washington there are nearly twice as many suicides as homicides in this age range. Networks for Life aids adults in building the capacity to identify and appropriately respond to adolescent stress, depression, and suicidal thinking. Participants will be better able to recognize adolescent stressors that may lead to thoughts of suicide...

This training is made possible by support from the Cambia Health Foundation Suicide is the second leading cause of death for Washington youth between 10 and 24 years old. In Washington there are nearly twice as many suicides as homicides in this age range. Networks for Life aids adults in building the capacity to identify and appropriately respond to adolescent stress, depression, and suicidal thinking. Participants will be better able to recognize adolescent stressors that may lead to thoughts of suicide...

Historically, EDs have had to assume major responsibilities for meeting the needs of individuals experiencing a behavioral health crisis. Approximately 4,000 of these individuals in Washington state seek suicide care in EDs each month, with potentially even higher rates of risk in the wake of COVID-19. With the groundbreaking passage of national and state 9-8-8 laws, the landscape of behavioral health crisis is expected to be transformed. Despite these changes, it provides the opportunity for EDs to redefine their role...

#PathToResilience The Washington State Healthcare Authority and the Division of Behavioral Health and Recovery are pleased to announce that registration is open for our 2021 Outreach Academy! This academy is a one-day training designed to help our regional behavioral health and nonprofit agencies to prepare current and future outreach professionals. These courses will assist the outreach workforce gain the necessary skills and resources to conduct outreach safely and with confidence. The academy will feature nationally recognized staff from Advocates for...

Featured speakers include Dr. Caprice Hollins, author of: Diversity, Equity, and Inclusion: Strategies for Facilitating Conversations on Race. And, Andrew Shogren, Chief Operating Officer of the Didgwalic Wellness Center. Conference topics include: Native perspectives for behavioral health Racial equity action plan LGBTQ a primer SWOT analysis: Methods to address our areas of growth Leading inclusion through the lens of safety, mattering, and belonging Conference details Thursday, September 23 1 to 5 p.m. Friday, September 24 8 a.m. to 1 p.m....

Compassion Fatigue Saturday, September 25, 2021 Part 1) 1 - hour Self-paced (access sent after registering) Part 2) 2- hours Live on Zoom 1:00 p.m. - 3:00 p.m. The information provided in this training is the same as the 3-hour live training. Compassion Fatigue is a term used to describe the psychological, emotional, and physical costs of working in one of the helping professions, such as healthcare, education, mental health, disaster relief, law enforcement, hospice care, and social and environmental...